Contact our corporate office via phone, fax, or mail. That said, password managers are still widely recommended by security professionals for generating and storing unique passwords, so long as the appropriate precautions and protections are put in place to limit the fallout in the event of a compromise. General Information We are available 24 hours a day, seven days a week to meet your needs. In 2021, the company behind a popular enterprise password manager called Passwordstate was hacked to push a tainted software update to its customers, allowing the cybercriminals to steal customers’ passwords. Earlier this year, password manager giant LastPass confirmed a data breach in which intruders compromised its cloud storage and stole millions of customers’ encrypted password vaults. It’s the latest incident involving the theft of customer passwords of late. Norton LifeLock provides identity protection and cybersecurity services. Gen Digital said it sent notices to about 6,450 customers whose accounts were compromised. Get started See offer details below Compare plans Norton AntiVirus Plus 1 Year S44.00 first yr Savings compared to the renewal price of S44.00/year. The notice was sent to customers that it believes use its password manager feature, because the company cannot rule out that the intruders also accessed customers’ saved passwords. Comprehensive protection with device security including antivirus, plus a VPN, a password manager and more. “In accessing your account with your username and password, the unauthorized third party may have viewed your first name, last name, phone number, and mailing address,” the data breach notice said. The company said it found that the intruders had compromised accounts as far back as December 1, close to two weeks before its systems detected a “large volume” of failed logins to customer accounts on December 12. It’s why two-factor authentication, which Norton LifeLock offers, is recommended, as it blocks attackers from accessing someone’s account with just their password. In a notice to customers, Gen Digital, the parent company of Norton LifeLock, said that the likely culprit was a credential stuffing attack - where previously exposed or breached credentials are used to break into accounts on different sites and services that share the same passwords - rather than a compromise of its systems. Requests submitted through this form are reviewed on a 24x7 basis.Thousands of Norton LifeLock customers had their accounts compromised in recent weeks, potentially allowing criminal hackers access to customer password managers, the company revealed in a recent data breach notice. The sender should receive an error message containing a link to a FAQ with valuable information regarding the issue and steps necessary to request removal.Įmail administrators can submit the blocked IP address to the Security Assurance department to determine if the IP address is eligible for removal by completing the Blocked Provider Request Form. If an email is unable to be delivered to a email address, it's possible the sender's email provider is blocking your address as an antispam precaution for Xfinity customers. Once you have copied the full message headers from the spam message, paste the header and message into an email and send it to to unblock an email address Forward the spam message as an attachment to spam email sent from within the Comcast Network.Click the "Spam" button in the right-hand corner of the webmail console.Įmail Client Users (Windows Mail, Outlook, Thunderbird, etc.).Select the message you wish to report as spam. Report a spam email sent to your email account Forwarding the email will remove the original headers. The child should first be instructed to tell a trusted adult about the event and then report the issue to the National Center for Missing & Exploited Children at: When reporting spam emails, it is critical that you send us the email headers. If you feel a child is in physical danger while participating in an online activity While Customer Security Assurance may be able to assist, you will be required to contact your local law enforcement agency if you are interested in pursuing legal action, including the identification of a Comcast customer. If you believe we can assist in your harassment investigation, send an email to with the subject line "Harassment Investigation" and attach all evidence you can provide us to support in the investigation. Time-stamped screenshots and URLs that display the harassment.Emails illustrating the harassment, including the email headers.Please document the incident by collecting information that can support an investigation. If you feel you are not in immediate danger Contact your local law enforcement immediately and file a report to ensure your physical safety.
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